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Thank you for choosing Underbrush Gum! We are committed to providing you with the highest quality products and excellent customer service. We understand that shopping online can be challenging, and we want to make your experience with us as smooth and hassle-free as possible. This policy page outlines our shipping and returns policy and important information regarding your protection as our valued customer.

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Shipping Policy

We offer free standard shipping on all USA orders over $50. The minimum order amount to qualify for free shipping may occasionally be lowered for promotional purposes. We strive to process and ship your order as quickly as possible. Please allow up to 3 business days for processing and 5-7 business days for USA delivery. International shipments can take up to 20 days to arrive, depending on the delivery location. If you are experiencing delays with shipping and delivery times, please feel free to contact us.

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Unshipped orders submitted with an insufficient address will be held for a minimum of 14 days. If we are not able to contact you, your order will be refunded.

Please keep track of your order delivery date. If your order shows return to sender, please send us an email for a reshipment or refund. Refunds will be issued minus the shipping cost.

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Return Policy

We are confident that you will love our products, but if you are unsatisfied, we offer a 60-day money-back guarantee. If you wish to return a product, please contact us within 60 days of your purchase, and we will provide you with instructions on how to return the product for a refund or exchange.

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Use as Directed

We take our responsibility to provide safe and effective products very seriously. Our products are intended for use as directed, and we cannot be held liable for any harm that may result from the misuse of our products. By purchasing our products, you agree to use them as directed and to hold us harmless from any liability resulting from misuse. Please read and follow the instructions provided with our products carefully to ensure that you use them safely and effectively.

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Release of Liability

We strive to provide accurate information about our products, but we cannot guarantee that all information is error-free. Mistakes can happen but we will do everything in our power to correct any issues that may arise. By purchasing our products, you agree to release us from any liability resulting from errors or omissions in our product information. Our liability for any damages resulting from the use of our products shall be limited to the purchase price of the product. At Underbrush Gum, we offer a range of health supplements that are intended to support your wellness goals. It is important to note that these products are not intended to diagnose, treat, cure, or prevent any disease, and they are not approved by the Food and Drug Administration (FDA). The statements on this website have not been evaluated by the FDA. We also want to make it clear that results may vary from person to person. While we believe in the effectiveness of our products based on personal experiences and scientific research on the ingredients, we make no claims that these results will be guaranteed or that they will be the same for everyone. It is important to consult with a healthcare provider before starting any new supplement regimen. The information on this website is not intended to replace medical advice or guidance from a healthcare provider. Please also note that while the effects of the ingredients in our products are based on scientific research, nothing on this website should be misunderstood as a guarantee of effectiveness. We strive to provide accurate information about our products and their ingredients, but we cannot guarantee that all information is error-free – we are humans too.

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Rights Reserved​

In addition to the above policies, we reserve the right to refuse service to anyone for any reason. We also reserve the right to modify our policies at any time, so please check this page periodically for updates. We take your privacy seriously and will never share your personal information with unverified third parties without your consent. 

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We stand behind our products. We are confident that you will be satisfied with your purchase. If you have any questions or concerns, please do not hesitate to contact us. Our customer service team is available to assist you and remains committed to resolving any issues to your satisfaction.

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info@TryUnderbrush.com

Thank you for choosing Underbrush Gum as your source for quality products.